COVID-19 (coronavirus) update


At this time we face a rapidly evolving situation that is unprecedented in modern life but we want to assure all our patients and colleagues of the work being done behind the scenes to support our centres and services.

Our clinical team is led by our Chief Medical Officer (Paul Zollinger-Read CBE) and our Head of Clinical Services (Sarah Whittaker) who are both in regular contact with our colleagues in the NHS and Public Health England to ensure we stay up to date with the latest information and guidance. They, in turn, hold regular briefings with the wider team to pass on updates and advice on best practice and support our teams with any questions that they may have. We are extremely proud of the responses of our team as they have risen to the challenges that this pandemic has brought to us all.

We are guided at all times by NHS and Public Health England guidelines and are screening all patients for symptoms of fever or a new persistent cough prior to attendance at one of our sites. Anyone thought to be symptomatic is being referred to the 111 services. Visits to our on-site private GP’s are also subject to further triage calls from the GP team to find ways of meeting patients needs without having to attend site.

In recent days there has been updated advice from the government about those in high-risk groups and the need to self-isolate in the near future in order to minimise risk. In support of that, from 20 March 2020, we are limiting on-site access for those people in high-risk groups to urgent clinical need only (with that need determined by your referring clinician).

Looking at the wider healthcare landscape, we and other independent healthcare providers are working with the NHS to provide facilities and support to the efforts against the COVID-19 outbreak. The exact nature, extent and the timing of this support are still being worked out, but it is important that we all play a part.

If you are showing any COVID-19 (coronavirus) symptoms, however mild, you should follow the latest government advice and self-isolate. Please do not attend your appointment if you are showing any symptoms – instead, please contact our teams and they can discuss rearranging your appointment with you.

Following the current advice published on 12 March 2020 from Public Health England, please be advised that you should not enter any of our sites if you have the following symptoms:

A new continuous cough, or, a fever or high temperature (of 37.8 degrees centigrade or higher)

The guidance advises you to stay at home (self-isolate), regardless of travel history or contact with confirmed cases, if you have the above symptoms.

Coronavirus Antibody Tests now available at Prime Health

Prime Health, our centre in Weybridge, is pleased to be able to offer one of the two Public Health England approved antibody tests for people who wish to know if they have already had Coronavirus (COVID-19).

The Government approved Abbott Laboratory antibody test looks for the presence of IgG antibodies and is more than 99% accurate. Unlike ‘home testing kits’ it requires a blood sample which will be taken by one of the centres highly experienced private GPs.

You can be confident that the coronavirus antibody tests available at Prime Health:

  • Are led by our team of highly experienced GP’s
  • Have a CE Mark, which confirms they meet the requirements of medical device regulations
  • Are MHRA approved
  • Have been approved by the Government for use across the UK, including in the NHS
  • You will receive a certified laboratory report, usually within 24-48 hours.

To find out more and book an appointment for a Coronavirus Antibody Test at Prime Health call 01932 504999 or visit their website.

Screening at our centres

As we continue to prioritise the health and wellbeing of our patients, we have introduced temperature screening for all visitors and team members.

Anyone displaying an above normal temperature will be asked to immediately self-isolate at home and contact 111 for further advice.

Contact us

If you have any questions or concerns, please contact our centre who will do all they can to support and guide you at this time.

For more details and specific questions about our services visit ‘Our Commitment to you during the COVID-19 outbreak.

Updated: 27 May 2020

Posted on in Centre News