Frequently asked questions
Prime Health is here to keep you well and help you make the right health decisions so we've gathered a list of frequently asked questions about our centres and the wide range of services we provide.
At Prime Health, our aim is to offer you convenient appointments that fit in with your life. We are therefore open throughout the week, in the evenings and at weekends. Please visit our location page to find the exact opening hours of the centre closest to you.
We undertake standard pre-Covid cleaning practices throughout all patient and clinical areas.Staff are no longer required to wear Personal Protective Equipment (PPE). However, facemasks will still be available for staff, patients & visitors to wear, if they wish.
Yes, parking is available at all our centres. Please visit our location page to find details of the parking available at individual centres.
Yes, all Prime Health centres are registered with the Care Quality Commission (CQC). We are regularly inspected by them and the results of their inspections can be found here or online at www.cqc.org.uk.
If you have had debilitating pain for more than three months you may want to consider shockwave therapy.Conditions that will benefit from shockwave therapy includes greater trochanteric pain syndrome (GTPS) or plantar fasciitis heel pain.
Yes, you can eat and drink as normal.
Traditionally, imaging of the foot and ankle involves plain x-rays, which are two-dimensional (2D), and the standard images taken are from above and from the side. It’s then up to your clinician to estimate how these would look in 3D.As technology has evolved, it is now possible to obtain a 3D scan in a standing functional position using Standing CT. It gives your doctor a much better picture of what might be wrong and helps them better diagnose and treat your health concern. A Standing CT scan is particularly helpful for diagnosing issues with flattened arches, bunions or other toe deformities.
A Standing CT uses Cone Beam CT (CBCT) to produce 3D images. The radiation dose is much lower than traditional CT scans as it uses a concentrated, low-power x-ray beam instead of a fan-shaped, high-output x-ray beam. It also allows both feet and ankles to be scanned at the same time, allowing the opposite side to act as a normal comparison without any significant additional radiation exposure.
At Prime Health our treatment and healthcare plans are designed with your specific symptoms and needs in mind.Our healthcare specialists will recommend a bespoke course of shockwave therapy, but we usually recommend between 3-6 rounds of shockwave therapy for long-term benefit.
Our Standing CT scanner has a seat for people unable to stand because of injury.If you are wearing a plaster cast a Standing CT scan can still be useful for diagnosis and there is no need to remove it.
