Feedback and complaints

Tell us how we did, good or bad. A compliment tells us what to keep doing, and it often means a great deal to the person who looked after you. Feedback helps us get better. And if something went wrong, we want to hear it so we can put it right.

How we handle a complaint

A complaint goes to our complaints team, who will acknowledge it, look into it properly, and come back to you. We treat complaints as a chance to put something right and to stop it happening to someone else. Making a complaint will never affect the care you receive.

Prefer to write to us directly? Email complaints@medicalimaging.org.uk or call us on 0330 025 2100.